In 1959 CHEM PRO’s founder, M.W. (Bill) Snyder, established a new “service focused” approach to water treatment. Transitioning the business model from a chemical product and technology vendor to a service provider was a fundamental change in how our industry operated.

Today, CHEM PRO’s goal is to become the leading provider of water treatment services to the commercial, middle industrial and institutional markets. How we achieve our goals is as important as the goals themselves. Essential to our success are these guiding principles:

FOCUS ON CUSTOMERS - We continually ask our customers what they need and what they expect.  Meeting and even exceeding these expectations is how we surpass our competition.

RESPECT OF EMPLOYEES - Our people are our greatest resource. They provide our strength and determine our reputation. We function as a team and employee involvement is essential to our business.

PARTNER WITH SUPPLIERS - We attempt to sustain mutually beneficial, long term relationships not only with our customers, but with our suppliers as well. This helps establish the quality of what we both receive and provide.

Our principles are never to be compromised. CHEM PRO’s reputation has been achieved over many years and commands respect for its honesty and integrity. Our goal is to achieve not only satisfaction, but rather excellence in everything we do: in our workplace, in our products, in our services, in our human relations, our competitiveness and our profitability.  Our doors are open to women and men alike without regard to ethnic origin.

I thank you for your interest!

Keith A. Johnson, President
kjohnson@chemprolab.com